Terms of service

Terms and Conditions of Resin-Masters.com

The online store resin-masters.com is owned by the company RESIN MASTERS BY ANASTASIA LLD.
The use of the website resin-masters.com (including visiting and purchasing products) implies the acceptance of certain terms and conditions of use, forming a legal contract between the user and RESIN MASTERS BY ANASTASIA LLD. Therefore, we recommend carefully reading the following paragraphs.

Visiting or purchasing products on the website resin-masters.com automatically means you accept these terms and conditions. In addition, the use of any other current or future service provided by RESIN MASTERS BY ANASTASIA LLD also implies the acceptance of the same terms and conditions.

General Information on Products and Prices

  • The images published on the website reflect reality, but product color shades may differ slightly due to photography or monitor settings.

  • Small differences in design may occur for some items, as certain products may be replicas.

  • Customers will always be informed whether a product is in stock, available on order, processing times, and delivery times. This information will be communicated by email or phone.

  • Product images, offers, prices, and promotions may be changed at any time without prior notice.

  • All products sold through resin-masters.com are new, in their original packaging, and always accompanied by an invoice (electronic or physical).

Privacy Policy

Resin Masters by Anastasia has a strict policy of respecting customer data privacy.

We guarantee the security and confidentiality of the data stored and transmitted through our system. Such data may be used to send users order confirmations, special offers, promotions, etc., only with the customer’s prior consent.

Providing personal data does not imply an obligation, and users may refuse to provide such data or request its deletion at any time, free of charge.
Any such request must be sent by the registered individual by email to: info@resin-masters.com.

Copyright

All content of resin-masters.com (texts, graphics, images, buttons, scripts, programs, and other data) is the property of RESIN MASTERS BY ANASTASIA LLD and/or its partners, and is protected under copyright law.

Logos, headers, and images on resin-masters.com may not be used in connection with non-company products or services in any way that may create confusion or discredit RESIN MASTERS BY ANASTASIA LLD.

Discounts & Promotions

  • Discounts cannot be combined with other offers or price reductions.

  • Promotions and discounts are valid until stocks last.

Use of the Website

Accessing, visiting, using, or purchasing products/services from resin-masters.com implies acceptance of these Terms and Conditions.

Registering as a user of the site implies agreement to receive electronic and phone messages related to the marketed products. Subscription may be modified or canceled at any time without penalties.

RESIN MASTERS BY ANASTASIA LLD allows unlimited access to the site for personal purposes, but does not grant the right to download, reproduce, or modify the site without prior written consent.

Corrections

We reserve the right to correct omissions or errors (text, images, prices) caused by editing or software, without prior notice.

RESIN MASTERS BY ANASTASIA LLD is not responsible for any data loss caused by software issues or technical failures, and does not guarantee that the site, server, or emails are free of viruses, though all reasonable measures will be taken.

We also reserve the right to cancel orders without notice in case of obvious errors or misprints.

Disputes & Applicable Law

Any unauthorized attempt to access resin-masters.com or fraudulent activity will be reported to the competent authorities.

By using the website (visiting or purchasing), the user accepts that applicable international e-commerce laws will govern these Terms and Conditions, as well as any disputes that may arise between the user and RESIN MASTERS BY ANASTASIA LLD.

Any issues will first be resolved amicably. If you have any problem related to an order, please contact us at: info@resin-masters.com.

Modifications

RESIN MASTERS BY ANASTASIA LLD reserves the right to make changes at any time regarding site content, policy, terms, and conditions, without prior notice.

Users are required to check the Terms and Conditions regularly. If you do not agree with changes, you must stop using the site. Continued use of the site implies acceptance of such modifications.

Return Policy

You always have 14 days to decide if an item is right for you. Resin Masters by Anastasia guarantees the refund of any item, provided it has been kept in proper condition before being returned.

According to applicable law: “the consumer has the right to notify the trader in writing of withdrawal from the purchase, without penalties and without justification, within 14 working days from receipt of the product.”

Products must be returned in the same condition as received. If returned items arrive scratched, without protective film, or with broken seals, we reserve the right to refuse the refund. Returns by cash-on-delivery will not be accepted. Products must be unused and in their original packaging.

Please notify us of your return by phone, email, or the return form. Refunds will be processed within 14 days from receiving your request, or within 14 days of receiving the returned products if no prior notice was given.
Shipping costs are non-refundable.

⚠️ If you are considering returning the product, do not use it. The right of withdrawal allows you to inspect the product as you would in a store, not to use it for free for 14 days. (Text based on official European Union guidance)

Newsletter Subscription & Cancellation

Subscribing or unsubscribing to the newsletter of resin-masters.com is free and voluntary. Messages sent comply with international e-commerce regulations. At any time, you can unsubscribe using the instructions provided at the bottom of each email.

Personal Data

RESIN MASTERS BY ANASTASIA LLD collects data via www.resin-masters.com in compliance with applicable data protection laws.

The site may place a “cookie” on visitors’ devices to gather statistics or enable automatic login.

Data is collected through:

  • Registration form

  • Order form

  • Contact form

  • Product review form

  • Newsletter subscription form

  • Facebook Messenger subscription form

The collected personal data is used for:

  • Communication with customers

  • Billing and delivery of ordered products/services

  • Stock and product availability updates

  • Offers and promotions communication

  • Order tracking and account management

  • Sending newsletters and alerts by email, SMS, or Messenger

RESIN MASTERS BY ANASTASIA LLD undertakes not to transfer collected data to third parties, except in cases expressly required by law.

Contact

For information, support, or complaints, please contact us at:
📧 info@resin-masters.com
🌐 www.resin-masters.com