Privacy policy

Introduction and General Information

Resin Masters by Anastasia LLD is the operator of this website.

In accordance with the provisions of Law No. 677/2001 and Regulation (EU) 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data, Resin Masters by Anastasia LLD – legally represented by Anastasia M*** – is obligated to securely manage and process, only for specified purposes, the personal data you provide to us.

Data Processing on the Website

User data is processed with care and in strict compliance with applicable data protection legislation. Organizational and technical security measures have been implemented to protect the website www.resin-masters.com against risks arising from the processing of personal data.

We are obligated to retain data in accordance with legal provisions in some cases, or because we need this data to fulfill our contractual obligations with you.

2.1 Personal Data Collected

Natural persons:

  • Full name

  • Full postal address

  • Full delivery address

  • Telephone number

  • Email address

  • Consent to receive newsletters from Resin Masters by Anastasia LLD (newsletter, SMS).

Legal entities:

  • Company name

  • Tax identification number

  • Unique registration code

  • Trade register number

  • Bank / Bank account

  • Full postal address

  • Full delivery address

  • Telephone number

  • Email address

  • Delegate information: Name - Surname + Phone number (where applicable)

  • Consent to receive newsletters from Resin Masters by Anastasia LLD (newsletter, SMS).

⚠️ Attention! Resin Masters by Anastasia LLD does not collect personal data classified as sensitive under Article 9.1 of REGULATION (EU) No. 679 of April 27, 2016.

We do not collect information about:

  • Ethnic origin

  • Political opinions

  • Religious or philosophical beliefs

  • Trade union membership

  • Genetic or biometric data

  • Medical data

  • Sexual life or orientation

2.2 Purpose of Data Collection

  • Receiving orders placed electronically

  • Processing orders placed electronically

  • Shipping orders placed electronically

  • Collecting payments (cash on delivery, bank transfer, or card payments)

  • Processing returns

  • Handling complaints

  • Informing customers/buyers about their account status, including validation, shipping, and invoicing of orders

  • Resolving cancellations or any issues related to an order, products, and/or services purchased

  • Sending newsletters and/or periodic alerts via email, SMS, Facebook Messenger

  • Conducting statistics for market analysis, sales tracking, and customer behavior

2.3 Where is Data Collected?

User personal data is stored in the database of resin-masters.com. These are processed carefully and in strict compliance with applicable data protection legislation.

2.4 Data Collection Process

By completing the account creation and/or order form, the buyer declares and accepts that their personal data will be included in the database of the resinmastersbyanastasia.es store and gives explicit and unequivocal consent for all such personal data to be stored, used, and processed for the purposes mentioned above.

2.5 Data Storage Period

Resin Masters by Anastasia LLD is permitted to process data with your consent (Article 6(1a) of Regulation (EU) 2016/679). User data will be retained for as long as necessary for the purposes mentioned above or for a maximum of 36 months from the date of the last interaction with Resin Masters by Anastasia LLD.

2.6 Affected Persons

Affected persons are current users whose data has already been collected and new users placing their first order after the Regulation’s entry into force (May 25, 2018).

Users under the age of 16 may only provide personal data with the consent of a parent or legal guardian. Applicable data protection laws may establish a different age limit in this regard.

User Rights

To ensure full control over your information, you have a wide range of rights to manage how we process your data. By reading this document, you are informed that your rights are guaranteed by law, in particular:

  • 3.1 Right to be informed and right of access – Information on stored data available in your account or upon request.

  • 3.2 Right to correction or modification – Incorrect or incomplete data will be corrected/updated upon notification.

  • 3.3 Right to data deletion – You may request deletion of your data. Inactive users’ data will be deleted after 36 months from last interaction.

  • 3.4 Right to data blocking – In cases required by law, your data can be blocked upon request.

  • 3.5 Right to withdraw consent – You may withdraw your consent at any time without affecting the legality of processing carried out before withdrawal.

  • 3.6 Right to object to processing – You may object to processing of your data at any time, especially for marketing purposes.

  • 3.7 Right to data portability – At your request, we can provide your data in a structured, commonly used, machine-readable format.

  • 3.8 Right to file a complaint with a supervisory authority – You may lodge a complaint with your local data protection authority or the one competent for Resin Masters by Anastasia LLD.

You may exercise your rights by submitting a written, signed, and dated request attached to an email sent to: info@resin-masters.com.

⚠️ Attention! If you refuse to provide the data requested by resinmastersbyanastasia.es for processing an order, we cannot complete the order, the distance contract will not be concluded, and therefore the requested products/services cannot be delivered.

Data Transfer

Resin Masters by Anastasia LLD undertakes not to transfer collected data to third parties, except courier companies for product delivery and in cases expressly required by applicable Romanian law.

The buyer’s personal data may be provided to the Prosecutor’s Office, Police, courts, and other competent state authorities in accordance with the law and within legal limits, upon express requests.

Contact Methods

To exercise these rights or for additional questions regarding the use of your personal data by resin-masters.com, please contact us specifying:

  • Full name

  • Postal or email address (depending on preferred communication method)

  • Phone number

  • Purpose of your request

You may contact our Data Protection Officer directly:

  • By email: info@resin-masters.com